Terms of Service

1. Who we are

Vishnya is a service of Individual Entrepreneur Rodion Vishniakov, registered in the Republic of Armenia, taxpayer ID 28961055 (state registration No. 286.1623598), address 59/12 Komitas Ave, apt. 321, Yerevan 0012, Armenia ("we", "us"). Contact: rodion@usevishnya.com.

These terms apply to anyone who subscribes to Vishnya ("you", the "Customer"). By starting a subscription you agree to these terms.

2. The service

Vishnya is a hosted software service for small businesses. The subscription includes: a website hosted on our platform, an online booking system with appointment reminders, a monthly report of site visits and bookings, hosting and SSL, connection of your domain, initial setup of your site and content changes on request.

Setup and changes are part of operating the software for you. They are limited to the content and features of the Vishnya platform; custom software development, marketing, consulting and tax or legal advice are not part of the service.

3. Ordering and payment

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries related to billing and handles returns. Your purchase is also subject to the Paddle Buyer Terms.

The subscription price is shown on our pricing page and at checkout. It is billed monthly in advance in US dollars and renews automatically each month until cancelled. Applicable taxes are calculated at checkout. We may change the price with at least 30 days' notice by email; the new price applies from your next billing period after the notice.

4. Free preview

Before you subscribe we may prepare a preview of your site at no charge and with no obligation. If you do not subscribe, we take the preview offline.

5. Cancellation

You can cancel at any time from the link in your subscription emails or by writing to us. Cancellation takes effect at the end of the current paid month; your site stays live until then. Refunds are described in our Refund Policy.

After cancellation we take the site offline. Within 30 days of cancellation you can ask us for a copy of your site's texts, images and booking records.

6. Your content and your domain

You keep all rights to the texts, images, logos and other materials you provide, and to your domain name. You give us permission to use them only to operate your site. You confirm that you have the right to use these materials and that your site will not contain unlawful content.

The Vishnya software, templates and design system remain our property. You receive a right to use them for as long as your subscription is active.

7. Your clients' data

When your clients book through your site, you are responsible for that data and we process it on your behalf, only to provide the service, as described in our Privacy Policy. Do not ask clients to submit tax documents, Social Security numbers or other sensitive financial data through the booking form.

8. Acceptable use

You may not use the service for unlawful purposes, to send spam, to collect data without a lawful basis, or in a way that harms the platform or other customers. We may suspend a site that breaks these rules after notifying you, or immediately if required by law.

9. Availability

We aim to keep sites and booking available at all times, but we do not guarantee uninterrupted service. Planned maintenance is done outside US business hours where possible.

10. Liability

The service is provided "as is". To the extent permitted by law, we are not liable for indirect or consequential losses, including lost profits or missed appointments, and our total liability for any claim is limited to the amount you paid us in the three months before the claim.

11. Changes to these terms

We may update these terms. We will email you about material changes at least 30 days before they take effect. Continuing to use the service after that date means you accept the updated terms.

12. Governing law

These terms are governed by the laws of the Republic of Armenia. Before going to court, both sides will try to resolve a dispute by email in good faith.