Privacy Policy

This policy explains what data Individual Entrepreneur Rodion Vishniakov ("we") collects when you use Vishnya, and how we use it. Contact for privacy questions: rodion@usevishnya.com.

1. Our customers (firms that subscribe)

We collect your name, firm name, email, phone, and the content you send us for your site. We use it to set up and run your site, send your monthly report, answer your requests and notify you about the service. Payment and billing details are collected and processed by Paddle.com, our Merchant of Record, under Paddle's privacy policy; we do not see or store your card number.

2. Your clients who book online

When someone books through a site we host, we store the details they enter (for example name, phone, email, chosen service and time) and the status of the booking. We process this data on behalf of the firm that owns the site, only to show the booking to that firm and to send appointment reminders. We do not sell it, share it with advertisers or use it for our own marketing.

Booking forms are not designed for sensitive data such as Social Security numbers or tax documents, and clients should not enter it there.

3. Visitors of hosted sites

To produce the monthly report we count visits and actions on the site (pages viewed, clicks on "call" or "book"), together with the page, language, referring site, device type and country. We do not store IP addresses or browser identifiers: a visitor is counted with a random identifier that changes every day, so a person cannot be followed across days or across sites. We do not use advertising or tracking cookies.

4. Where data is stored and who helps us

Sites, bookings and statistics are hosted on Cloudflare's infrastructure. Billing is handled by Paddle. We use these providers only to run the service, under their own data protection terms. Data may be processed outside your country, including in the United States and the European Union.

5. How long we keep data

Customer and booking data is kept while the subscription is active and deleted within 90 days after it ends, unless we must keep it longer by law (for example, billing records). Visit statistics are kept in anonymous form.

6. Your rights

You can ask us to access, correct, export or delete your personal data by writing to rodion@usevishnya.com. If you booked an appointment through a firm's site, please contact that firm first; we will help them handle your request. Residents of California and other US states with privacy laws, and of the EU/UK, have the rights given by those laws.

7. Changes

We will post changes to this policy on this page and update the date above. Material changes are emailed to customers in advance.